Team Structures At Various
Stages of Organizational Maturity
Organizing for discovery and evaluation success
As we define our RACI matrix, make sure to include this information:
- Who is responsible for what activities
- Gaps in your processes and plans to address the gaps to prevent service outages
- Areas where you might need assistance from SMEs who can help you improve and implement your processes
Clarify Roles And Responsibilities By Using a RACI Matrix
As you move to the cloud, it’s important to understand your development and operational processes and who is responsible for what. One way to ensure that everyone understands the roles and responsibilities is to use a responsible, accountable, consulted, and informed (RACI) matrix. A RACI matrix is a common way to implement a decision-rights framework to clarify the roles and responsibilities for key processes.
The matrix shows key activities as rows and participating parties as columns. For each participating party, you indicate whether they’re responsible, accountable, consulted, or informed:
Responsible
This role does the work to complete the activity. Only one role is responsible, but other roles can help as needed.
Accountable
This role approves the completion of the high-quality deliverable to fulfill the activity. Only one party is accountable for each specific task or deliverable.
Consulted
This party is an individual or a group who is consulted to provide opinions or technical expertise to complete an activity or deliverable. They are typically subject-matter experts (SMEs) who are in communication with the people who are responsible for activities.
Informed
These parties are notified of progress, often only when a task or deliverable is completed. One-way communication exists with these parties
Our cloud management services may assist you with cost control, policy setting, governance, and cloud environment optimization using best practices that will increase ROI and reduce risk once your workloads are in the cloud.
We work with you to determine which approach works best for your organization – public, private or hybrid. As a part of our cloud migration consulting services, we take a customer-centric approach, pre-set templates and data analytics applications to ensure migrations take place in a smooth, effective and systematic way without any negative business impact.
Clarify Roles And Responsibilities By Using a RACI Matrix
RACI matrix
A RACI matrix that shows the relationships between the service consumer and service provider for the tasks.
As you define your RACI matrix, make sure to include this information:
- Who is responsible for what activities.
- Gaps in your processes and plans to address the gaps to prevent service outages.
- Areas where you might need assistance from SMEs who can help you improve and implement your processes.
As your organization and processes change, maintain your RACI matrix. Update it to reflect new activities that might be necessary, remove activities that are no longer completed, and update the roles and responsibilities. You can also define specific teams or people that fulfill each role for the activities in your matrix.
You can use a RACI matrix as a starting point for runbooks and operational models. To be most effective, it must be a living document. You can expand key use cases in your RACI matrix into a fully documented process that provides more details to use in your runbook.
* Responsible(R) * Accountable(A) * Consulted(C) * Informed(I)
